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4.8
#
1849 Reviews
4.8 Average of 1849 Reviews
  • Joe Wilkins
    2 days ago

    Steve Moros went above and beyond for us on our search for a new car, highly recommended his knowledge, and customer care second too none

    Toomey Renault Basildon
  • Adam
    3 days ago

    I was with my friend Richard who was purchasing a new Renault Clio. From the first to phone call to the completion of the purchase, our sales assistant Joe Kumar couldn't have been any better. First class service from start to finish.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 days ago

    Good morning Adam, thank you for sharing your experience! We're delighted to hear that Joe Kumar provided first-class service from the first phone call to the completion of the purchase of the new Renault Clio. It's fantastic to know that he exceeded your expectations. If you or your friend have any further questions or need assistance, please don't hesitate to reach out.

  • Richard
    4 days ago

    Michael at Toomey Dacia was great all the way through my wife purchasing our new Dacia Duster - couldn’t do enough for us. Excellent service as always

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 3 days ago

    Thank you for sharing your experience! We're thrilled to hear that Michael provided excellent and attentive service throughout your wife's purchase of the new Dacia Duster. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

  • Robert Romang
    4 days ago

    It was a pleasure dealing with Toomey Renault Basildon for the purchase of our used Dacia Duster. Michael Daws was very helpful and made the whole experience very simple.would highly recommend.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 3 days ago

    Good morning Robert, thank you for sharing your experience! We're delighted to hear that Michael Daws provided excellent service and made the process of purchasing your used Dacia Duster simple and enjoyable. We appreciate your recommendation and look forward to assisting you in the future.

  • Pauline Elston
    4 days ago

    Recently changed my Renault car. Sales Representative who dealt with me was Steve Moros. He dealt with my sale in a very professional manner. Was very informative, answered all questions I asked politely. Credit to Renault Sales

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Good morning Pauline, thank you for sharing your experience! We're delighted to hear that Steve Moros provided you with professional and informative service during your car purchase. We appreciate your kind words and hope you're enjoying your new Renault. If you have any further questions or need assistance, feel free to reach out.

  • Patrick Willis
    5 days ago

    Great experience buying our Renault Kadjar. Dan was friendly, professional and dedicated to ensuring we got the best car possible. Would recommend the team at Toomey’s.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 4 days ago

    Thank you for sharing your experience! We're thrilled to hear that Dan provided you with a great car-buying experience, being friendly, professional, and dedicated throughout the process. We appreciate your recommendation and hope you enjoy your Renault Kadjar! If you need anything else, don't hesitate to reach out.

  • JAMES CHRISTMAS
    5 days ago

    Best experience in buying a new car, Steve moros was very helpful nothing was to much trouble for him and I would definitely use Toomey and Steve again

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Hi James, thanks for leaving a 5-star review. We're thrilled to hear that Steve was very helpful, and we look forward to helping you again in the future! If you have any further questions, please feel free to reach out.

  • Neil Duckers
    5 days ago

    We were made to feel very welcome by Dan Casson. Showed various options with no sales pressure at all. Great car, great experience!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 4 days ago

    Hi Neil, thank you for sharing your experience! We're delighted to hear that Dan Casson provided you with a welcoming and pressure-free experience while showing you various options. We're thrilled that you found a great car and had a positive visit with us. If you have any further questions or need assistance, feel free to reach out.

  • bob figg
    6 days ago

    good service by dave

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Thanks for the 5-star review Bob! If you need any further assistance, please don't hesitate to ask.

  • Akhil k Biju
    1 week ago

    Recently purchased a Clio hybrid. I am really pleased with my purchase and grateful to Joe, who was with us throughout the entire process. To be honest, we visited a handful of Renault stores to reserve the new Clio. However, we were not happy with the approach of salespeople. I finally found a good team to book my automobile. We had several document issues in the last stages of delivery. Joe and his colleagues worked hard to get things out, and they kept everyone updated via email. I am quite delighted with their service. Definitely worth recommending to my friends and family.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Thank you for sharing your experience! We're delighted to hear that Michael Daws provided exceptional service and made ordering your first brand new car such a positive experience. It's great to know that he was patient, attentive to your needs, and kept you well-informed throughout the process. We appreciate your kind words and your confidence in our team. If you ever need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

  • Thomas Kettlety
    1 week ago

    Very good Joe was a very nice salesman I would recommend anyone to toomey basildon

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Thomas, thank you for your feedback! We're glad to hear that Joe provided excellent service during your visit to Toomey Renault Basildon. We appreciate your recommendation and hope you enjoy your experience with us. If you have any further feedback or need assistance in the future, please feel free to reach out.

  • Colin Oakham
    1 week ago

    Excelent polite service. Very helpfull and understanding of our needs. Jakewas very helpfull and in the end the exchange and purchese of our Mobility car could not have been easier. Thank you very much, Toomey Renault. Will recommend your services as 1st class.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 6 days ago

    Thank you for sharing your feedback! We're thrilled to hear about your excellent experience at Toomey Renault. It's wonderful to know that our staff provided polite, helpful, and understanding service, making the exchange and purchase of your mobility car easy and straightforward. We appreciate your recommendation and look forward to assisting you again in the future. If you have any questions in the future, please don't hesitate to reach out.

  • Emily Hoy
    1 week ago

    I contacted Toomey Renault Basildon to place an order of my first brand new car and was greeted by a lovely gentleman called Michael daws who went above and beyond to help me order a vehicle. He showed great patience and amazing people skills. He made me feel comfortable and listened to my needs. And was also very funny too! I thought it was a pleasure to deal with him, he kept me up to date with every detail of the process and had a car available to me within just under a week. If I could have given 10 stars I would have. I feel confident that if I ever was to face an issue he would do his best to resolve it. A true gentleman and a complete credit to motability and Toomey Renault Basildon.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Thank you for sharing your experience! We're thrilled to hear that Michael Daws provided exceptional service and made ordering your first brand new car such a positive experience. It's great to know that he was patient, attentive to your needs, and kept you well-informed throughout the process. We appreciate your kind words and your confidence in our team. If you ever need assistance in the future, please don't hesitate to reach out.

  • Stacey Hall (geekface21)
    1 week ago

    Excellent service from Joe and the team.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Hi Stacey, thanks for leaving a 5-star review! We're delighted to hear that Joe and the rest of our team provided excellent service. If you ever have any further questions, please don't hesitate to ask.

  • Chris Shrubb
    1 week ago

    Recently picked up my new 2024 Renault Trafic crew van from Renault Toomey Basildon. Mark Buzer in the commercial vehicle department has been brilliant right the way through from order to delivery. Can highly recommend, this is the 3rd van I have brought from Mark

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Chris, thank you for sharing your experience! We're delighted to hear that Mark Buzer provided brilliant service throughout the process of ordering and delivering your new Renault Trafic crew van. It's fantastic to have your continued trust and loyalty, and we appreciate your recommendation. If you have any further questions or need assistance, please don't hesitate to reach out.

  • Brian McGuinness
    1 week ago

    Professional, and attentive without being over powering. The sale was completed within the specified timescale which helped enormously.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Brian, Thank you for sharing your experience! We're delighted to hear that your sales process was professional, attentive, and completed within the specified timescale, making the entire process smooth and efficient. If you have any further questions or need assistance, please don't hesitate to reach out.

  • Aneeq Hossain Chowdhury
    1 week ago

    I have recently bought Renault Clio Techno 2024 from Renault Southend. I must admit, I had amazing experience on over all purchase journey. The sales persons were really friendly, helpful and had shown lot of patience. They helped me to pick the best choice, and guided me through the entire process. On the delivery day Zack Herring, Sales Consultant went go beyond and exceeded all my expectations in terms of best possible customer service I could ever asked for. He made our day a memorable one for sure. Thanks to Zack and Ranault Southend for the amazing service. Much Appreciated.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Aneeq, we're delighted to hear that you had an amazing journey purchasing your new Renault Clio Techno at Toomey Renault. It's fantastic that the sales team provided friendly, helpful, and patient service to help you choose the best option. We'll be sure to pass on your kind words to Zack and the team. If you have any further questions or need assistance, feel free to reach out.

  • Keith Simpson
    1 week ago

    We were dealt with very professionally.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Keith, we're so glad to hear you were dealt with very professionally. Thank you for leaving a 5-star review! If you need any further assistance, please don't hesitate to ask.

  • Joseph Saunders
    1 week ago

    We picked up our new dacia jogger last Thursday and we are so pleased with the car, Zack our sales rep was full of useful information and made the process so easy. He kept us in the loop all tge way from ordering the car to picking the car up. I will definitely be recommending Toomey to friends and family in the future.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for sharing your experience! We're thrilled to hear that Zack provided excellent service throughout the process of purchasing your new Dacia Jogger. It's wonderful that he kept you informed and made the experience easy and enjoyable. If you have any further questions or need assistance, feel free to reach out.

  • Hope Horncastle
    1 week ago

    Met Jay at Toomey Renault Southend on Friday. Jay was extremely helpful and not at all pushy, spent more time than he needed to making sure our needs were met, which we were very grateful for. A very pleasant experienceJames

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning James, thank you for sharing your experience! We're delighted to hear that Jay provided exceptional service during your visit to Toomey Renault Southend. It's great to know that he took the time to ensure your needs were met without any pressure. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your recommendation and hope you enjoy your new car!

  • Jean Marie Denham
    1 week ago Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thanks for the 5-star review!

  • Jim Matthews
    1 week ago

    We were looking to change our car and went to look at Toomey Renault. We were assisted there by Mike Daws, who couldn’t have been more helpful. As we really didn’t know what we were looking for, he was very informative and professional, talking us through the Renault/Dacia range. Unfortunately on the day they didn’t have what we were looking for. We would certainly go back and have no hesitation in recommending Toomey Renault

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Jim, thank you for taking the time to leave a review. You're more than welcome to come and visit us again in the future, and we look forward to seeing you and hopefully being able to provide what you're looking for!

  • Debbie Ckaxton
    2 weeks ago

    Absolutely amazing service from Dave Reed he couldn’t have been more helpful. Best salesman I’ve ever met he really wanted to help me get an amazing car at a really good price. I will certainly be recommending him to my friendsoutstanding #going above and beyond.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Debbie, thank you for sharing your experience! We're thrilled to hear that Dave Reed provided such amazing service and helped you find an amazing car at a great price. If you need any further assistance or have questions, please don't hesitate to reach out.

  • Lesley Duffy
    2 weeks ago

    Lovely and quite great range of used and new cars. Friendly staff.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Lesley, thank you for leaving an excellent review! We're glad to hear that our staff were friendly and that you appreciated our range of cars. If you need any assistance in the future, please don't hesitate to ask.

  • Jazmine Faulkner
    2 weeks ago

    Thank you Steve

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Hi Jazmine, thank you for leaving a review. We're glad to hear that Steve provided you with a 5-star experience.

  • Janet Lilley
    2 weeks ago

    I recently collected my new Dacia Jogger from Toomey Motability team. Our contact was Michael Daws . The service we received was absolutely exceptional . From choosing our new vehicle to the moment of collection the experience was excellent. Staff were very friendly and Michael kept us informed of the progress with regular updates . We couldn’t be more pleased with our whole excellent experience and a big thank you to Michael for his help and advice . Our Jogger is just perfect for my disability needs and we love it.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Janet, thank you for sharing your experience! We're thrilled to hear that Michael Daws and the Toomey Motability team provided exceptional service from start to finish. It's wonderful to know that your new Dacia Jogger meets your needs perfectly. If you have any further questions or need assistance, please feel free to reach out.

  • Sarah Beth Jewellers
    2 weeks ago

    Excellent service from Gaurav at Renault in Basildon over the past week and today. Alan

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Alan, thank you for sharing your experience! We're delighted to hear that Gaurav provided you with excellent service. If you have any further questions or need assistance, feel free to reach out

  • Jay Dixon
    2 weeks ago

    Bought a Clio here. Excellent, friendly, efficient service from start to finish from Dan Casson. No pressure at any point and happy to accommodate our timeline.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Jay, thank you for sharing your experience! We're thrilled that Dan provided you with excellent, friendly, and efficient service throughout your purchase of the Clio. It's fantastic to hear that there was no pressure and that we could accommodate your timeline. If you have any further needs or questions, feel free to reach out.

  • Steven Kendrick
    2 weeks ago

    4th time we purchased a car from Toomey Renault and we’re very happy. Dan Casson helped with every question and shared valuable advice. Whole process ran very smoothly. All of the Toomey team have proved again that they always provide quality support. Highly recommend!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Steven, thank you for choosing Toomey Renault once again! We're delighted to hear that Dan Casson provided such helpful assistance and valuable advice throughout your car-buying experience. It's great to know that the entire process went smoothly and that our team delivered quality support as always. We appreciate your recommendation and look forward to serving you in the future.

  • Julie Atkins
    2 weeks ago

    We were looking for a car within a tight budget and Joe was excellent at offering a number of options, all with good mileage and year of production. Joe was very personable and we chatted whilst filling out the paperwork making the time fly.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Julie, thank you for sharing your experience! We're delighted to hear that Joe provided excellent service and helped you find options within your budget with good mileage and production years. It's great that Joe's personable approach made the paperwork process enjoyable. If you have any further questions or need assistance, feel free to reach out.

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