Reviews from
Google
4.9
#
739 Reviews
4.9 Average of 739 Reviews
  • Simon Adkins
    7 hours ago

    Great and quick service with Jane she's very efficient!

    Toomey MG Basildon
  • Lewis Easter
    9 hours ago

    Mark M and the team were great. Couldn’t have been more helpful throughout the entire process. Would thoroughly recommend!

    Toomey MG Basildon
  • Simon Adkins
    1 day ago

    Great and quick service with Jane she's very efficient!

    Toomey MG Basildon
  • Cheryll Rich
    1 day ago

    We had a great experience here , fantastic customer service and we was served by Francis who was a complete professional helpful and a great member of staff

    Toomey MG Basildon
  • Thomas Davis
    2 days ago

    I was here a couple weeks ago and was greeted by a lady called jane, she was so polite and friendly.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Thank you for your review, Thomas. It's great to hear that Jane was polite and friendly throughout your experience with us. If you need further support please reach out again. Thank you!

  • kerry pinnell
    2 days ago

    I had the pleasure of ordering a beautiful car with the help of Jane. I walked into MG not really knowing what I was looking for other than a car comfortable to drive. I had the pleasure of meeting Jane and she was so friendly, helpful and patient. She helped me look at all the cars talking me through each and every car and luckily with Jane’s fantastic help I found the car that is perfect for me. I felt so welcome and had such a great experience going through the process. I have now got my new car and I’m amazed and so happy with my purchase. Thank you Jane

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Good morning Kerry and thank you for your detailed five-star review. We are delighted to hear that during your experience with us, Jane was helpful, knowledgeable and attentive throughout. It's great that Jane was knowledgeable and helped you choose the vehicle right for you. If you need further support or assistance please reach out again. Thank you!

  • Tim
    2 days ago

    Just wanted to say thank you and what a great service from Francis at ToomeyHe was very helpful, friendly and made the sale as smooth as possible.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Good morning Tim and thank you for leaving an excellent review. We are delighted to hear that Francis provided a very helpful, friendly and smooth service during your visit to us. If you need further support please reach out again.

  • Beverley Elizabeth
    4 days ago

    From initial viewing of the HS & ZS the service has been fantastic. Francis has been extremely helpful & explained everything we asked him. Today we picked up our new HS on Motobility & again Francis was friendly, smiling & helpful. Thank you to him & Basildon branch. Highly appreciated.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 days ago

    Good morning and thank you for your review and image Beverley. We are delighted to hear that Francis ensured you had a extremely helpful service. It's great that during the collection of your New HS on the motability Francis ensured you had a welcoming and helpful experience. If you need further support or have any questions please reach out to the team again. Thank you!

  • Miss Lucas
    4 days ago

    Francis was very helpful throughout the whole process, amazing and excellent customer service and i couldnt imagine better!

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 days ago

    Good morning and thank you for your review Lucas. We are delighted that Francis ensured you had a helpful and amazing customer service experience here at MG Basildon. If you need further support or have any questions please reach out again. Thank you!

  • Christian Sasso
    5 days ago

    Went to Toomey MG because I was looking for a new family car and I was curious about MG’s. Mark Mooney was brilliant since the beginning showing me all the difference models, so patience and funny as well! My and my girlfriend getting in love with the MG exclusive HS and we went through that! This is such a good brand and I’m suggesting that to my friends as well!!

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Good morning and thank you for the excellent review, Christian! We are thrilled to hear that when looking for your new car Mark was able to ensure that he provided options throughout. We are assured you will continue to enjoy the purchase of your MG HS Exclusive. If you need additional support please reach out again. Thank you!

  • Julie Foord
    1 week ago

    An amazing service by Jane Foster very quick & efficient

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Good morning Julie and thank you for your review. Jane will be delighted to hear that you had a very quick and efficient service throughout your experience with us. If you need further support please reach out to the team. Kind regards, Toomey Motor Group.

  • James Girkin
    1 week ago

    Jane was fantastic from the moment we walked into MG last week to driving away with our new HS today. After dealing with a few second hand dealers that left a bitter taste in our mouth, this was a completely polar opposite experience. We felt absolutely no obligation to make any purchase/upgrade/extra that didn’t want to and it was a completely relaxed, enjoyable process. Jane took care of everything from start to finish with 0 stress. All the options were explained thoroughly and there was no hard sell to push us towards options that didn’t suit us.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Thank you for your review, James. We are thrilled that Jane was fantastic throughout the purchase and delivery of your new MG HS. She will be delighted to hear that you felt at ease and that she was able to ensure you had a informative experience. If you need further support please reach out to the team again. Thank you!

  • Beryl Suttling
    1 week ago

    Ashley Smith was very helpful and made selection and purchase very easy and enjoyable. The car is a pleasure to drive and makes my heart sing.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Good morning and thank you for your review Beryl! We are delighted to hear that Ashley was very helpful and made the journey with us very easy and enjoyable. If you need further support please reach out again. Thank you!

  • Peter Furze
    1 week ago

    Very with the happy with the service that Ashly provided

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Thank you for your review, Peter! We are thrilled to hear that Ashley ensured you had a great service during your experience with us. If you need further support please reach out to the team again. Thank you!

  • Paula DeAmorim
    1 week ago

    We got a fantastic service, couldn’t be happier, Ashley Smith was very professional and always ready to help out with any queries.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning an thank you for your review Paula! We are delighted to hear that Ashely was able to provide a professional and attentive service throughout your experience with us. If you need further support please reach out again. Thank you!

  • Bailey Waters
    1 week ago

    Highly recommend, thank you so much to Kat, made my experience so smooth, her customer service was amazing!

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning and thank you for your review! It's great that Kat made your experience smooth and provided an amazing customer service experience. If you need further support please reach out again. Thank you!

  • Andrew Bennett
    1 week ago

    Now on 5th MG Vehicle for both myself and my wife over the last 7 years. Excellent Service from Tony and the team who cannot do enough to help you. Would highly recommend

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your excellent review, Andrew! We are delighted to welcome you back for your 5th purchase with us. It's great that Tony and the team were able to be helpful throughout. If you need further support please reach out to the team again. Thank you!

  • Katie Binks
    2 weeks ago

    Was dealt with by Ashley, very good service, friendly and responded to emails quickly, kept in contact. Thank you

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your review, Katie. It's great to hear that Ashley provided a very good friendly and communicative experience throughout your journey with us. If you need further support or have any questions please reach out again. Thank you!

  • isabel Barrett
    2 weeks ago

    Jane foster was amazing! She helped up so much and made us feel very comfortable the whole way through the process of buying our MG!

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your review, Isabel! We are thrilled that Jane was amazing, helpful and attentive during your purchase experience with us. If you need additional support please reach out to the team again. Thank you!

  • david white
    2 weeks ago

    Very good service and Francis is was very helpful.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your review, David! We are thrilled to hear that our team provided a very good service and that Francis could be helpful during your experience with us. If you need further support or have any questions please reach out to the team again.

  • Steph Mayes
    2 weeks ago

    France’s is amazing and very friendly recommend going to see him

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning and thank you for your review Steph! We are delighted that Francis was amazing and very friendly during your experience with us. If you need further support or have any questions please reach out. Thank you!

  • gary tregent
    2 weeks ago

    Mak & Karen Brilliant , polite, professional, knowledgeable, patient & understanding individual needs So Glad I went here rather than my usual place at Ilford (GH) by far a better experience

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Thank you for your review Gary! We are thrilled you had a brilliant, polite, knowledgeable, patient and understanding experience with our team at Toomey MG. If you need further support please reach out again. Thank you!

  • Karen Mulreany
    2 weeks ago

    Ashley was very pleasant and competent, nothing was too much trouble and buying our new car was so easy and quick. I hope he goes far he deserves to.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Thank you for your review, Karen! We are delighted that Ashley was able to provide a very pleasant and competent experience throughout the purchase of your new car! It's great you found the service easy and quick. If you need additional support please reach out to the team again. Thank you!

  • Sam Phelan
    3 weeks ago

    Francis was so helpful to us finding the right car, we are so pleased and would definitely recommend him. Thank you

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Sam and thank you for your excellent review. It's great to hear that Francis helped find you the right car and that you were pleased with his service. If you require additional support please reach out to the team again. Thank you!

  • Joan Edwards
    3 weeks ago

    Very happy with my experience of buying a used car at Toomey MG Basildon. Francis made me feel welcome, nothing was too much trouble. He answered all of my questions and was helpful, polite, efficient and professional throughout. The whole process of trying and buying the car, and also part exchanging my old car was seamless. Thank you.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning and thank you for your review Joan! We are thrilled to hear that Francis was able to ensure you had a welcoming and attentive experience during the purchase of your Used MG. It's great that you experienced a polite, efficient and professional service throughout the whole process. If you need additional support please reach out to the team again. Thank you!

  • Michelle Pugh
    3 weeks ago

    My MG HS had it third service today, although the wait was a while I was able to help myself to tea and chatted to various staff and waiting customers. Unfortunately after my service was completed I noticed my car had not been cleaned. I shared my disappointment with Paul and Pedro. Paul quickly resolved this much to my delight even thou the valet team had already gone home for the day! Good customer service by both Pedro and Paul. See you next year Thank you

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Thank you for you for sharing your experience during your service with Paul and Pedro! It's great that during your visit with your HS we were able to provide a pleasant experience and resolve any issues swiftly. If you need additional support or have any questions please reach out to the team again. Thank you!

  • juliette houghton
    3 weeks ago

    i collected my new car today and mark mooney was an absolute gem! he was so helpful during the entire process and went above and beyond to make sure i was happy, thank you so much!

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning and thank you for your review Juliette! We are thrilled to hear that Mark was able to provide an excellent service and was helpful throughout the entire process as well as going above! If you need additional support please reach out again.

  • Kevin Byrne
    3 weeks ago

    Francis gave the best customer service you could ever ask for a true gentlemenWas a pleasure being served by himK. Byrne

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Thank you for your review, Kevin! We are delighted to hear that Francis was able to provide an excellent customer service experience and that he was polite. If you need additional support please reach out to the team again.

  • Harinder Mullay
    4 weeks ago

    Ashley and Tony both lovely and go over and beyond to deliver good value and a great service. Had 3 cars from now and my dad just got his.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Thank you for your review Harinder! We are thrilled that both Ashley and Tony provided a lovely and attentive experience from start to finish. It's great to hear that you are a returning customer, we look forward to welcoming you back again in the future. If you have additional questions or need any support please reach out to the team again. Kind regards, Toomey Motor Group.

  • Susan Lodge
    4 weeks ago

    Dealt with Francis, excellent service and very helpful . Would recommend this dealership

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    We are delighted to hear that you had a Five-star experience with Francis during your visit to us. He will be thrilled that you found his service helpful. If you need additional support or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

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