2nd service at Hyundai in Basildon. Car is again returned in pristine condition and I was treated respectfully by the staff. Only four stars because I live in Chelmsford and Basildon is quite far away, and they are having work done so have to use a temporary building which is not the most comfortable.
Toomey Hyundai Basildon
Contact Toomey Hyundai in Basildon
- Sales: 01268 427534
- Service: 01268 427534
- Parts: 01268 919644
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- Monday: 09:00 - 18:00
- Tuesday: 09:00 - 18:00
- Wednesday: 09:00 - 18:00
- Thursday: 09:00 - 18:00
- Friday: 09:00 - 18:00
- Saturday: 08:30 - 17:30
- Sunday: 10:00 - 16:00
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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New Hyundai Cars IONIQ 5
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Katie Russell 23rd Apr 2024
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Had to travel to Basildon for my 30k service as the dealership in Chelmsford has closed down. It's a part of the Toomey Group and is in the midst of a rebuild. Service department is in a portakabin but is clean and tidy with a waiting area for customers. Offered drinks several times by Kirsty who was fantastic. Very friendly and polite. Service took 2.5 hours and I passed the time reading a book and perusing the very nice stock on site. Would I go to Basildon again? Yes I would though I do believe we are getting a new dealership back in Chelmsford in the near future. Would I get another Hyundai, 100%. The car has been flawless over the last 3 years. An Ioniq 5, oh yes please. Thank you for the efficient service and friendly staff. Gary.
Gary Sutton 22nd Apr 2024 -
"From the moment I walked into Toomey Hyundai, I knew I was in good hands. Hayley and the entire team consistently deliver exceptional service. Their commitment to customer satisfaction is unmatched, and they always go the extra mile to ensure a seamless experience. I'm grateful for their expertise and highly recommend them to anyone in need of automotive assistance. Five stars!"
Lisa Andrews Psychic 22nd Apr 2024 -
The girls here are amazing! Kirsty was so friendly & lovely when booking in my car for a service & when I arrived to wait for my car hayley is so welcoming, friendly & down to earth but still professional ???? I didn't feel uncomfortable & was done really quickly! 5 Star ???? treatment! Thank you Hyundai Basildon! X
Hayley Waite 18th Apr 2024 -
Hayley was very helpful, friendly and professional. Service and updates were carried out quickly and thoroughly and I was kept updated with progress. Car was available sooner than expected and collection was easy and work done was explained fully. So a good experience giving me confidence to use Toomey Basildon again. Thank you.
John Williams 15th Apr 2024 -
Where to start never did I think of buying a Hyundai but this has all changed and my view The sales representative was so reassuring and very knowledgable he was not pushy and did not do the same old are mats included deal I was treated professionally and didn’t feel I was getting a bad deal in fact I have what is the best car I have owned and very unique When I picked up the Hyundai i20n I was like a kid in a sweet shop Thank you to Kieran at Hyundai Toomey Basildon it is such a pleasure to deal with you thank you
Mark Edmeades 13th Apr 2024 -
Just picked up my Hyundai Tuscon today and would like to thank Kieran for all his help. The transaction went very smoothly and Keiran was exceptionally helpful. He showed me how everything worked on the car, which was great. Would highly recommend his services if you're visiting Toomeys at Basildon. Oh yeah, really nice guy. Irene Machin
Irene Machin 12th Apr 2024 -
I went thinking that I could really do with down sizing my Hyundai but not really having any idea what I wanted or what was available. Charlie had the patience of a Saint! He talked me through and showed me all the various models, both new and used, as I wasn't overly fussed either way. He wasn't at all bothered when I made a complete u-turn on the car I thought I was interested in, even after he got it out from the back of the lot. Everything was processed with ease and Charlie kept me up-to-date throughout, really couldn't ask for better service from Charlie or the branch as a whole.
Michelle Aldridge 25th Mar 2024 -
I took a trip to Toomeys Hyundia to have a look at the Ioniq 5. I had the pleasure of being greeted by their salesman Richard. He was more than happy to show me around the model they had there. He was very knowledgeable and nows his brand. He took the time to explain all the features of the car and even offered me a test drive. Richard is a great ambassador for Hyundia.
christopher howell 16th Mar 2024 -
We purchased used Hyundai i10 for 15k which is an average price. It was difficult to get through the phone number that was on the official website. We found the correct number on google search. Kevin was very helpful however Hyundai customer service and care can be improved. We didn't get tank of fuel as Kevin indicated we would initially. He should have been honest over the phone prior to collection. No car mats either. Those may be little things but can make huge difference to overall experience. They made good profit on car that is valued at 11k. Could have taken a small step to make the customer happy. We have always had good service from BM & Mini they always go out of their way to take care of customers, even for used cars. Car came with 5 year warranty and 1 year MOT; That is expected from a dealership.
Rakesh Khambhaita 5th Mar 2024 -
Had a very good experience with Hyundai, servicing my car at the Toomey group in Laindon. They were very courteous and helpful. Both Alex and Hayley kept me informed of the progress of the servicing and MOT. I couldn't fault anything and know the work was carried out professionally. I wouldn't hesitate to recommend Hyundai.
Greg Dowd 2nd Mar 2024 -
I would like to thank Richard du preez for making the Process unstressful from the very beginning he answered every question I need know about the mobility system walking me through the whole process from test drive through picking up the car was flawless and he has been on hand if I’ve needed anything since for me 10/10 easy thanks again Richard. Happy customer Keith Ross
Keith Ross 28th Feb 2024 -
Visited the Basildon branch of the Hyundai garage one Sunday afternoon , really friendly team especially Richard who gave us all the info we needed with a no pressure approach . I was able to test drive the car that day and was happy to go ahead with the purchase . It was a really positive experience made easy by a fantastic team . Thank you , loving my Hyundai Tucson !
Kelly Cassidy 27th Feb 2024 -
Kieran was very helpful and friendly. Answered all our queries clearly. Gave us a brief video message showing us the car we were going to test drive a couple of days before. When we did not like the car he offered us an alternative which had all the features we wanted. Drove us to get our car taxed at post office and put some petrol in our new car. He phoned me 5 days afterwards to find out how I was doing with my new car. My whole experience but this car was very enjoyable. Thanks Kieran ????????
Grace Emberson 22nd Feb 2024 -
It was Charlie at Hyundai first ever Motability handover he was a little bit nervous but he was so polite so kind. Give you every information you could ever wish for absolutely just a really good guy he done above and beyond to make sure this car was amazing for us. I can’t thank him enough for all the hard work is put into this. Also would like to add everyone in the office is so polite and kind can have a great laugh with them all Thanks so much for my new car we love her she called Sylvia
Lisa Ford 9th Feb 2024 -
From the time we pulled up to the sales office for mobility car information Charlie Coombes was so pleasant helpful and very knowledgeable as this is my first time with needing a mobility car I couldn’t have wished for a better service he made it all so simple and easy to understand and it was all sorted in no time I can’t thank him enough would highly recommend toomey hyundai Basildon great service
Michelle Meakin 7th Feb 2024 -
Fantastic, Super, Great, I don't want to exaggerate so I think this just about sums up the service I received from not one, two but 3 great fantastic sales reps from Hyundai Basildon. Apologies chaps it's taken me some time to get this very worthy appraisal and review of the exceptional service and support I received from all of you. I wasn't actually looking at buying a Hyundai, originally I was looking at Skoda but after not purchasing the car I liked I found myself randomly looking at Hyundai, this was after looking at other car brands, spending sometime on their forecourts and no one offering to help with my desire to purchase a car. I then come across Dan at Hyundai, very charming in a good way, no hard sales but a genuine smile and offer of support. Initially I declined but then thought why not, let's see if he can give me what I want. I had a set of must haves in mind, so I told Dan "Ok I want this, that and the other", he said "no problem", he literally had just put the 'For Sale' sign in the car I now own. I took the car for a test drive and loved it, I was drawn to the Hyundai Tuscon N-line 1.6 Petrol Automatic, due to its looks, and how comfortable and what a great drive it was. The team literally had me off and away in my new car with 24 hrs. I would also like to thank Lewis and Kieron for all their help, from taking me on a test drive, to making me feel welcome, completing paper work and endless supply of coffee. I would just like to add, I also had some direct contact with team members at Southend Hyundai whom were equally as friendly and helpful! I love my car but already looking to see what other Hyundai i might be able to afford in the next couple of years and of course I will be back to see the A Team at Hyundai Basildon, thanks guys!!
Ian Shelley 27th Jan 2024 -
Went and had my 2 year service today, all the staff were so friendly and very helpful Alex from the service department helped me through the process with efficiency and kindness... Also while I was waiting for my car to be serviced, I decided to exchange it for a new car. Charlie, who helped me with this couldn't have been more helpful. Showed me my options, cost, extras if I wanted them and explained so well. Will be going back and would recommend 100% . Thanks Charlie and all in the sales department and services. Great job
angela price 25th Jan 2024 -
Excellent service from Kev at Toomey Hyundai Basildon the other day. Got a full viewing of the existing Santa Fe whilst being made aware of the new model coming out this year. Kev gave me everything I needed to know ahead of the new launch…. Looking forward to it coming out and having a test drive!
hammyhbk 10th Jan 2024 -
Greeted by Hayley, who was excellent, listened to my concerns and completed the job sheet with additional work and the service. Work carried out in good time, excellent communication from Alex during the day. Excellent customer service all round, I will definitely be using Toomey Hyundai Basildon again! Thank you
Angela Jasper 9th Jan 2024 -
Just recently collected my new Tucson from the Hyundai branch. Delt with a guy called Kieran and Kevin, very knowledgeable about the car, was very helpful and the whole experience went very smoothly. We was kept up to date with any updates on the process and was a quick turn around by the whole team there. At the moment of writing they are currently working out of a porta cabin while the show room is being built. Don't let that put you off going there and speaking to them. They are still working there hardest every in the freezing cold.
Darren Cook 11th Dec 2023 -
Went to the dealership to take a look at a new car, was greeted by Lewis and found him very informative. Have ended up buying a little i20. Have just collected the car and found it all prepared in a lovely way. Overall a brilliant experience and will be recommending this dealership to friends and family. Thanks for everything Lewis!
Eddie J 8th Dec 2023 -
Today bought a new Hyundai i20 from Lewis, service was brilliant from the start. Very welcoming and friendly and knowledgeable. He found the right car for us and helped us through the buying process. On pick up day the vehicle was immaculate. Very thankful to Lewis and Dan over at Hyunai would definitely recommend to anyone else in the market for a new car!
Rachael Butler 8th Dec 2023 -
I received excellent customer service when I booked my car in for an MOT and service. Communication from Graeme Erskine was clear and concise. I recommend using Toomey Hyundai Basildon for your motoring maintenance and their sales team are very accommodating too! I feel like I want to buy a collection of Hyundai cars from here. What a great experience. Keep up the good work!
Irfan 17th Nov 2023 -
Just went to order the Hyundai tucson and was greeted by Charlie a very welcoming and well Manned young man He helped with all the questions we had Also made it possible for me to have a test drive which was amazing not once did I feel uncomfortable you would never know he was new to the job he presents. Hisself and the company amazingly. we was his first order so glad to see him smile even more . We could have great laugh with him and also Kevin which is a very funny and welcoming man over all a great experience and would highly recommend anyone to come see them if you wish to order a car x
Logan Ford 7th Nov 2023 -
I recently bought a Hyundai Santa Fe from Toomey’s - I have to say it’s the best car buying experience I have ever encountered. I dealt with Kevin throughout - he was genuinely interested in ensuring I got the car I wanted and kept me in the loop throughout the whole process. He then went above and beyond and drove the car to my house when there were some delays on the delivery (not through any fault of Toomey’s I hasten to add). I have already recommended Toomey’s to several of my friends and will only be looking to go through them for all future car purchases
Sam Welch 3rd Nov 2023 -
Five stars is insufficient; we need more star ;) A big thank you to Lewis and the entire Basildon team for your incredible support in helping me purchase my first car! I had no idea how to go about purchasing a new car, but Lewis answered all of my questions in detail in every email. I am taking care of my son and running my own business so makes me very applicable to this smooth business with you! Excellent cooperation, friendliness, and support. Once again, thank you very much for doing business with me. Hope see you soon again. Aya x
Nakagawa Aya 30th Oct 2023 -
I can’t recommend this dealership highly enough. The customer service at this branch was excellent and made the whole process of buying a car was made a lot less stressful. Kevin was a fantastic salesman, really easy to deal with, was constantly in communication with me and answered all my questions knowledgeably and patiently. He really went out of his way to make sure I was happy with my new purchase and I can’t thank him and the entire team enough.
Sub S 21st Sep 2023
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