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4.8
#
577 Reviews
4.8 Average of 577 Reviews
  • Allison Bentley
    1 day ago

    Went to have a look at the Dacia range and ended up buying a Sandero Stepway! Great service from David Reed - no high pressure selling, just friendly and professional service and endless patience with my questions! Loving driving my new car

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 21 hours ago

    Thank you for sharing your experience! We're thrilled to hear that David Reed provided great service during your visit to explore the Dacia range and that you ended up purchasing a Sandero Stepway. It's wonderful to know that he offered friendly and professional service without any high-pressure selling tactics, and that he patiently answered all your questions. Enjoy driving your new car, and if you have any further inquiries or need assistance, feel free to reach out.

  • Elizabeth Winterburn
    3 days ago

    Ordered the Sandero Stepway. Dan Casson was great, he ensured I was kept updated throughout the whole process. On pick up day, as it was my first time buying a car, Dan made sure it was special and explained everything I needed to know about my new car.

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 2 days ago

    Thank you for sharing your experience! We're thrilled to hear that Dan Casson provided excellent service and made your first car-buying experience special. It's great to know that he kept you updated and ensured you were well-informed about your new Sandero Stepway. If you have any further questions or need assistance, feel free to reach out. Enjoy your new car!

  • JAMES CHRISTMAS
    3 days ago

    Great service could not fault a single thing Steve moros made the whole process of buying a new car a pleasure and I will definitely be asking him for his advice on my next purchase

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 2 days ago

    Thank you for sharing your experience! We're thrilled to hear that Steve Moros provided excellent service and made the process of buying your new car enjoyable. It's wonderful that you had a positive experience and plan to seek his advice for your next purchase. If you have any further questions or need assistance in the future, don't hesitate to reach out.

  • John Holliday
    4 days ago

    It all went to plan

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 2 days ago

    Hi John, we're glad you had a smooth experience with us here at Toomey Dacia Southend. Thanks for leaving a 5-star review!

  • Sharon Merrett
    4 days ago

    We have just been to Toomeys Basildon and bought our Dacia Jogger we love it. Thank you Steve Moros for all your help and patienceWe would so recommend Steve if you are going to buy a car at Tommeys Dacia Basildon such a lovely person always ready to help.

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 2 days ago

    Good morning Sharon, thank you for sharing your experience! We're delighted to hear that Steve Moros provided excellent assistance and patience during your purchase of the Dacia Jogger. It's great to know that he was helpful and accommodating throughout the process. If you have any further questions or need assistance, feel free to reach out. Enjoy your new Dacia Jogger!

  • Paige Hall
    5 days ago

    Jake offered amazing customer service thank you! Really good dealership highly recommended

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Good morning Paige, thank you for sharing your experience! We're thrilled to hear that Jake provided amazing customer service. Your recommendation means a lot to us, and we're delighted that you had a positive dealership experience. If you need anything else or have further questions, feel free to reach out.

  • Lynda Warner
    1 week ago

    Such a wonderful experience, David Reed was so attentive to all requests. The car is perfect, so happy with purchase. 100% Thankyou.

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Hi Lynda, thank you for sharing your wonderful experience! We're delighted to hear that David Reed provided attentive service and helped you find the perfect car. Your satisfaction is our priority, and we're thrilled that you're happy with your purchase. If you have any further questions or need assistance, please don't hesitate to reach out.

  • Lynn Martin
    1 week ago

    Buying my new car was a delight. I was given all the information I required without pressure to buy. The car was configured how I wanted it and was available quickly. The staff were courteous and made it a positive experience . A special thank you to David Reed who was exemplary in handling the sale.

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Good morning Lynn, thank you for sharing your experience! We're thrilled to hear that buying your new car was delightful and hassle-free. It's great that you received all the information you needed without feeling pressured. We appreciate your kind words about our courteous staff, especially David Reed's exemplary service. If you have any further questions or need assistance, feel free to reach out

  • Janet Lilley
    1 week ago

    Excellent experience from choosing car through to collecting. Very friendly, professional, informative and reassuring sales team . Especially our contact sales execrable Michael Daws who went above and beyond any motability dealers we’ve dealt with over the past 15 yrs. could not wish for better . Thank you.

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Janet, thank you for sharing your excellent experience! We're thrilled to hear that Michael Daws and the sales team provided such friendly, professional, informative, and reassuring service throughout your car selection process to collection. It's wonderful to know that Michael went above and beyond, making this the best experience you've had with motability dealers in the past 15 years. We'll be sure to pass on your kind words to Michael and the team. If you have any further questions or need assistance, feel free to reach out.

  • Jazmine Faulkner
    1 week ago

    Thank you Steve

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for leaving a 5-star review Jazmine!

  • Rob Headlam
    2 weeks ago

    After driving a Dacia Logan Stepway as a taxi for a year and a half was interested in buying a Dacia Duster after I retired from taxiing. Dan showed me to a smart looking Duster 2 years old went on the test drive enjoyed his company on that and decided to go ahead with purchase. Dan professionally went through all the preparation of sale and warranty and made the whole process comfortable. I found him very approachable and witty at times and wouldnt hesitate to use Toomey again. Thanks very much Dan

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for sharing your experience! We're delighted to hear that Dan provided excellent service during your purchase of the Dacia Duster. It's great to know that Dan's professionalism and approachability made the whole process comfortable for you. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your new Duster!

  • Anthony Silver
    2 weeks ago

    So far I have only had dealings with one Toomey employee - Zack Herring. This is the third vehicle purchased from this dealership and the second via Zack. Throughout he has been extremely helpful and pleasant and did infact get my Jogger delivered three months earlier than expected. Unfortunately the car mats have been held up in France but Zack came up trumps with a pair of Sandero items to save my carpets getting damaged whilst waiting. Thanks Zack, top man.

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Anthony, thank you for leaving an excellent review! It's great to hear that Zack went the extra mile by getting your Jogger delivered early and providing temporary mats. If you have any further needs or questions, feel free to reach out. We appreciate your continued trust and loyalty!

  • Kevin Keeble
    2 weeks ago

    Many thanks to Jay in the sales team , and the sales Manager who helped me through buying a pre owned Dacia duster , my only second time ever from any main dealer but they made the transaction smooth with great knowledge of the Dusters .

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Kevin, thank you for leaving an excellent review. We're delighted to hear that Jay and our team helped you have a smooth purchase of a Dacia Duster. If you need any further assistance, please don't hesitate to ask.

  • Julian Thorne
    3 weeks ago

    Always professional and thorough. Ready when we asked for and work done to the best standardAll staff are fantastic

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning, thank you for sharing your positive feedback! We're delighted to hear that our team provided you with professional and thorough service, ensuring your vehicle was ready promptly and the work was completed to the highest standard. We appreciate your kind words about our staff. If you have any further needs or questions, please feel free to reach out.

  • Yashasvi Arunkumar
    3 weeks ago

    Bought my first car from Dacia recently. Had my eye on a second hand car but Jay was able to work out a deal on a brand new car. He was super helpful in getting all of the finances and details sorted and the delivery was smooth. The car is lovely as well, thanks Jay!

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning, thank you for choosing Dacia for your first car purchase and for sharing your positive experience with us! We're thrilled to hear that Jay provided excellent assistance and was able to work out a deal on a brand new car for you. If you have any further questions or need assistance in the future, please feel free to reach out.

  • Dan Field
    3 weeks ago

    We have used Toomey Dacia for about the last 8 years and have always been very happy with the service provided. We have just bought a new car with David Reed at Toomey. David and the team have been fantastic. They have been in touch with updates and assisting us with anything we need to do throughout the whole process. David is straight talking, knowledgeable and very professional and was always available if we needed to talk anything through. Many thanks

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Dan, thank you for your loyalty to Toomey Dacia over the past 8 years and for sharing your recent experience with us. We're delighted to hear that David Reed and the team provided you with fantastic service during your recent purchase. It's wonderful to know that they kept you updated and assisted you throughout the entire process. If you ever need anything else, please don't hesitate to reach out.

  • Terry Gipps
    3 weeks ago

    Arrived and booked in nice and fast. Service completed really quick as I was waiting. Only thing different was they normally give you a free quick valet but the last 2 visits I haven't had that.

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Terry, thank you for taking the time to leave a review. We're glad to hear that your service was completed quickly, and we'll be sure to pass on your feedback regarding the valet. If you need any further assistance, please don't hesitate to reach out.

  • Jamie Horton
    3 weeks ago

    10/10 service from start to finish. Joe and the team were very helpful throughout the entire process and procured the model and colour I wanted ahead of the predicted lead time, which was a nice surprise. Very happy with my new motor so I can't recommend Dacia enough!

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Jamie, we're thrilled to hear that you received 10/10 service from our team. It's wonderful to know that Joe and the team were able to assist you throughout the entire process and secure the model and color you wanted ahead of schedule. If you ever need further assistance, don't hesitate to reach out.

  • graham knight
    3 weeks ago

    Picked up our new baby last Wednesday love it great car great colour. Steve Moros as ever did a fantastic job handover was smooth and efficient his knowledge on renault austral goes a long way so grateful.

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Graham, we're glad you're delighted with your new car. It's great to know that Steve was fantastic and knowledgeable. If you need any further assistance, please don't hesitate to reach out.

  • Richard
    4 weeks ago

    Over priced rip off merchant's.

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 3 weeks ago

    Hi Richard, we're sorry you feel this way. We'd love to try and better your opinion of what we offer here at Toomey Dacia Southend. If there's anything we can do to work on this please let us know at customerrelations@toomeymotorgroup.co.uk

  • nat wilkins
    4 weeks ago

    Just picked up my new dacia jogger extream hybrid extremely pleased with it and the sales man David Reed was fantastic very informative and altogether a very pleasant fella and made the experience very simple 10/10 david. overall 100% pleased with the car and service

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Nat, we're delighted to hear that you had such a positive experience with David Reed at Toomey. It's wonderful to know that David provided you with informative and pleasant service, making the entire process simple and enjoyable. We'll be sure to pass along your kind words to David. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Toomey!

  • karen casey
    4 weeks ago

    Everything

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Thanks for the 5-star review!

  • Robert Grieve
    4 weeks ago

    I've had many Mobility cars and dealt with many mobility sails men but working with Steve Moros was special. He knows his job well and does not try to sell you anything that's not right for you. He has a warm sense of humour and is happy in his work. He is a highly worth while member to the Toomey Renault Basildon team. Very pleased to have met and worked with him. Thank you Steve!!!

    Toomey Dacia Basildon
  • FRANCES NEIL
    4 weeks ago

    Excellent service from Toomey and polite welcome, work completed in good time and good value.

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Frances, thank you for taking the time to leave an excellent review. We're glad our staff were polite, and completed the work in good time. If you require any assistance in the future, please feel free to reach out.

  • Cassandra Stanley
    1 month ago

    I've just brought a new Dacia Duster, Steve Moros the salesman was very helpful & professional. He went through everything & explained it all to me. Filled me with confidence in buying the car and I know I can go to him if I have any questions or need anymore help. I would thoroughly recommend buying a car from this dealership & from Steve Moros. I absolutely loving my new car!! Thank you Steve!

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 1 month ago

    Good morning Cassandra, thank you for your wonderful feedback! We're delighted to hear that Steve provided you with helpful and professional service throughout your purchase journey. It's great to know that he took the time to explain everything thoroughly and filled you with confidence in your decision. We'll be sure to pass along your kind words to Steve. If you ever have any questions or need further assistance, don't hesitate to reach out.

  • David Bennett
    1 month ago Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 1 month ago

    Thank you for the 5-star review David!

  • Ray Wright
    1 month ago

    Absolutely amazing service supplied by amazing people. David Reed especially. Even the coffee tasted good lol! So knowledgeable, caring and considerate, even after me being a pest phoning all the time. Seriously, if you going to buy a new car, get yourself down to here. You will NOT be disappointed

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 1 month ago

    Good morning Ray, we're thrilled to hear that you received amazing service by our team here at Toomey Dacia Basildon - particularly David Reed. It's great to know that he was knowledgeable, caring and considerate. If you ever need any further assistance, please don't hesitate to reach out.

  • Janet rayment
    1 month ago

    A little instruction on driving the loan car would be helpful

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 1 month ago

    Good afternoon Janet, thank you for your 5 star review. We appreciate your feedback and will be sure to pass that onto our team. If you require any further assistance, please don't hesitate to reach out.

  • Detail Nerds
    1 month ago

    Morgan was great !

    Toomey Dacia Southend
    Response from Toomey Motor Group Limited 1 month ago

    Good morning, thank you for the 5-star review! We're delighted to hear that Morgan was great, we'll be sure to pass this onto him. If you have any questions in the future, please feel free to reach out.

  • michelle knight
    1 month ago

    Had great service from Davud Reed

    Toomey Dacia Basildon
    Response from Toomey Motor Group Limited 1 month ago

    Good morning Michelle, we're delighted to hear that you received great service from David Reed. Thank you for taking the time to leave a review, and if you need any further assistance, please don't hesitate to ask.

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